Organization backorders every product I purchase. Send me numerous emails regarding position. With this specific purchase, they mentioned the item might deliver within 2 weeks. It did not. On 15th day, I reordered. BOTH the 8/3/09 and 8/15/09 orders shipped together on 8/29/09.
I called and January explained that I really could return one, marke COPY, and requested I call-back on 8/31/09, for instant credit. I needed it, when Iam unemployed, no-income and I'd invested the 2nd $61.98 on spending expenses. Identical purchase was monitored as obtain at Eastbay on 9/2/09.
However, another customer support individual, Gem, explained I'd to hold back three months for my consideration to become acknowledged! I had been furious at their mistakes, misinformation and keeping my cash hostage due to their problems and bad support. Gem hung-up on me, after I required to talk to the greatest degree of management, approved to publish an instantaneous credit. You observe, I I did so this to get a business I once worked for and understand it may be completed with the press of the few keyboard switches!
0 comments