Please save yourself time and money and stay away from Just Brakes!
At the suggestion of Jiffy Lube, I had to get my brake fluid filled. Found a nearby Just Brakes, assuming they must be a reputable company because they're a chain—ha!
They told me (oh so sweetly) on the phone the brake fluid change (adjust and bleed the brake system as their cute, little commercial goes) would take 15-20 minutes.
Basically, they kept me in a stranglehold telling me they couldn't put my wheels back on because they were so damaged, they just weren't sure how they were going to get them back on without changing my entire brake system. Any idiot could see through that one and I told them I don't have $300 to do that, so they'll have to figure out a way to put the wheels back on.
Then, Mike (oh so sweet on the phone) came back in and asked me if I'd like to change my brake pads at the very least and I agreed because it probably was time to do that and the price wasn't bad—stupid me!
All of this rigamarole took over an hour and I witnessed an argument between Just Brakes and a customer who was getting ripped off, but the real kicker is this—my brakes are squeaking worse than ever before—it's scary and now I'm having to schedule an appointment at another shop to have them see what the hell they did to my brakes.
I will be calling the news stations here in Phoenix to have them reported Valleywide—they aren't just practicing bad business, they're potentially endangering people's lives.
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