When purchasing my new vehicle, I had been told by Fred in service, I would be receiving a survey in the mail; once completed, I could return it to the dealership for a free tank of gas. Quite a bit of time passed; I had received other mail, in regards to oil changes, etc, but hadn't received the survey. I called Fred to advise; he said he would contact the head office and they would get it to me; more time passed, I called again; he gave me the same response. I called to speak to Mauricio in sales, left a message on August 10/11 and haven't received a callback from either.
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