Usacomplaints.com » Cars & Transport » Complaint / Review: U-haul - Takes all mine and my childs money to live on for the month. #70606

Complaint / Review
U-haul
Takes all mine and my childs money to live on for the month

U-HAUL leveled my checking account without my consent. Im 32 years old, im permently disabled with a 6 year old Lil girl. I get very little to live on a month and u-haul took it all with my visa check card # and leveled my account. Not only am i penniless right now, i have no money to feed me or my child this month. I went to my bank about it and they said it was unfortunate but they couldnt step in and help.

Not only that, because of what u-haul did im over drawn on my account. Under no circumstances did I ever give U-haul authorization to debit my account. I went to Social security and told them my social security money for the month was stolen from my checking account.

They couldnt help me either. I went to the U-Haul dealership were the money was paid. They couldnt tell me anything either. Except to call a 1 800 # I did, even asked for the president, apparently he was in a meeting until the end of the week. Left a message with the reginal manager for our area, explained problem he still hasnt gotten back to me either.

Not only did me, my mother and child almost end up in some serious accidents with their equiptment, their truck was so faulty it wouldnt even keep a tow dolly tightly secure. Tow dolly was swaying back and forth behind truck almost caused a serious accident. Needless to say i was never able to tow my car back to California. So im out of a car, U-haul would not refund the $141 for the tow dolly. They said they would give me it in free u-haul comps.

The truck was unsafe. Faulty brakes, extremely loose steering wheel, the tires were practically flat had to get them aired up. And we had to drive from Oregon to Washington to get my car which i couldnt get because the ball hitch on the truck was so worn it wouldnt hold the tow dolly, then back to oregon and on through california. We were a week late with the truck because all of the problems with it. Apon turning it in my bill came up to almost $700 in fees.

I explained I had no money to pay it. I was told no problem we"ll give you a 30 day promissary note. I told them i dont get very much a month and couldnt pay.
Once again i was told no problem come in and make payment arrangments.
It hadnt Even Been 30 Days yet. It was only 2 weeks in to the 30 note when i realized they leveled my account without my consent or knowledge. I need some help with this..
I dont know what to do at this point.
Im out of a Car, Out of all the money i had to live on for the month to take care of me and my daughter. And now i owe the bank money because of these lying crooked people. This has got to be illegal! You cant just go into someones account and take their money and get away with it. Its stealing. These people need to be closed down for good.
Oh yea all my belongings i had hell getting here with there crappy truck are in storage. The rent for that is due in 3 days. I dont have any rich aunts or uncle stashed anywhere. So I dont know where ill get the money to pay storage. If I lose all my belongings and my childs cause these bastards stole my money. That means they screwed me out of my car my money and all my possessions. If someone could lead me in the right direction so these a%^& Holes dont get away with this!!!


Offender: U-haul

Country: USA   State: California   City: Joshua Tree
Address: 61325 29 Palms Hwy
Phone: 7603662487

Category: Cars & Transport

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