I positioned two online purchases with partsgeek.com in near series, within 10 moments of every other. I came across their customer support e-mail, and requested them to mix the purchases to save shipping charges. Their response was bluntly the do not do that. I responded to see them of my frustration.
Used to do not request that possibly purchase be ended, and waited for my components to reach - even while having a vehicle out-of commission within the garage. After quite a while, I obtained a contact proclaiming a reimbursement for that second-order, although I'd not requested it's ended. Again, I responded to tell them of my discontent, and requested they load the purchase. While this didn't happed, I put the purchase again, through their regular purchasing procedure.
Following A very unfavorable and uncomfortable conversation using their customer support team, my second-order of those same components was ended. Their customer support team required a vindictive placement with me and had ended my purchase. It appears their view of customer support isn't to anticipate dissappointment once they screw up, and repair the problem to please their clients, but instead approach the problem vindictively with malice.
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