We've bought three vehicles out of this dealer plus one vehicle was a. We put hundreds each year right into a 10-year old ford with more than 100,000 miles. They ceased praising their very own guarantees and guarantees after which caught us having a $1,300 fix statement we never approved - they did not actually provide us an estimation. They stated "we will look after you..." after which named us to express the vehicle was operating again (following the time gear was damaged THEY changed significantly less than 24 months ago) and stated we owed them $1300. They will have had our vehicle to get a month today and wont move. I've approached corporate following the dealer explained "corporate wont do something for you personally" and am waiting to listen to back. The General Manager N. Lucca did nothing to assist us - the man within the service-center (Sonny Alafonso) also did nothing. I'll never purchase a ford again following this encounter. Pompano Honda looked over our car and stated the time gear was the problem and Coral Springs contended together and today we are caught without any vehicle. We settled each and every statement they will have provided us and had all suggested work completed on that vehicle and appear wherever it got us - a Honda Civic that's cost us greater than a luxury-vehicle today. Plus they never actually got us a rental in most this time around - we are caught WITHOUT ANY vehicle WITH NO support. Ideally Ford Corporate can help us once they contact me back. I have provided them 2 figures to make contact with me on plus they simply keep playing telephone label and wont contact the amount I stated was more straightforward to reach me. I am needing to get trips to and from work every single day. This smells and that I've JUST pushed Hondas for that previous 25 years. This is the way Ford treats their many loyal clients.
0 comments