I rented a brand new car three years before, we required to obtain car with tv-dvd, the dealer where we rented this car didn't have at that time, so that they guarantee to set up required tv-dvd by them self. We needed to wait three times till they bought and installed. When we found get our vehicle, we were surprise: in the place of purchasing specific car tv-dvd with necessary cell, they simply purchased a normal tv-dvd player with no specific gear for regular installation. Because the purchase normal tv-dvd gear wasn't intended for use within the car dealer workers needed to set four Large openings within the top of the vehicle and broken sunroof. After I directed it to dealer employee that sunroof and vehicle top are harm I had been guaranteed you will see not a problem while returning this vehicle towards the same dealer after 3 years so long as television-dvd gear was deploy by dealer workeris and we're not accountable for vehicle top and sunroof damage. When my vehicle rent was terminated three-month before we visited the exact same dealer to obtain a new car. I asked about return vehicle inspaction I had been recommended that nothing needs to be examined easily may rent new-car in the same dealership. Can you imagine, my Shock, after I obtain car examination statement from Honda credit one moans previously with complete cost of $1995 for hols within the top and sunroof harm while automobile television-dvd home installation. I approached Honda credit, however they called me back again to the dealership. When I named dealer worker back for that very first time to solve this problem I'd described my issue towards the seller called Ted Epelbaum he assured me to get hold of Honda credit and solve this issue by herself, he also explained he recalls about vehicle roof damage price by dealer installers. Within the following fourteen days I called the Dealer every single day concerning quality of my challenge. Each time I named I had been assured that they're in discussions with Honda credit. However Honda credit advised me in fourteen days that they're unaware about any discussions with store, and complete costs of $1995 is likely to be make reference to the selections agency. For another fourteen days I enter contact with Ted, with dealership supervisor numerous occasions to accomplish quality of my issue, I had been exchanges backwards and forwards constantly from owner to seller, from dealer to supervisor with no help. Finally I named Ted Epelbaum again in-state that dealership accounts for all of this costs and bill, so long as the first problem is price by dealer only.in the and dealer workers simply quit to consider my calls and that I chose to document protest with greater business agency to obtain reasonable quality of my issue.
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