Usacomplaints.com » Cars & Transport » Complaint / Review: Texas Toyota of Grapevine - Misrepresentation. #633694

Complaint / Review
Texas Toyota of Grapevine
Misrepresentation

The tale I'm going to inform may be the 100% reality, and it is designed to alert all to beware if coping with Texas Toyota of Grapevine Texas.

I had been on the market to get a new Tundra Jewelry. I came across one on autotrader, A salesman called Alex replied to my demand, and agreed to promote me a 2011 Tundra for all thousand bucks significantly less than every other seller I talked to. We discussed a cope with my trade-in, and requested credit. All of this had been via email. After I had been authorized, I had been informed we were ready, and we started to arrange for the money for me personally to choose the vehicle up. 10 minutes later, I had been informed the precise vehicle I needed (red) was just accessible via seller industry, also it had $1000 of components currently installed. I decided to spend the extra, given that they were mounted. Because it was to be always a 15-hour travel to make the journey to Texas, we traded atleast 20 emails that week to verify all specifics, and costs. I actually obtained a rest down of expenses in the Y&I supervisor. I named before I quit, and was informed the vehicle came, and simply must be washed. 15 hours later I reached the seller to obtain the vehicle didn't have the extra accesories mounted. The following day I delivered towards the seller for shipping. I had been subsequently proven another customers purchase that confirmed a cost of $100 more per month. After going thru 3 additional supervisors, and being informed that my salesgirl was sobbing, and maynot encounter me, they argeed to recognize the cost I had been provided written down. I had been subsequently informed they might fire her, and create her spend the cost variation. Used to donot flinch. Another time later, they understood I had beennot likely to collapse, they returned and explained that though I was authorized by Toyota for 0%, "I didn't qualify"?? After another time and 2 more supervisors, they declined to recognize their term, and explained they'd provide a complete container of gasoline for my problems. Therefore, I went 15 hours home, and e mailed the dog owner. Their reaction was, "too poor". Please retain this in your mind if you should be thinking about purchasing a brand new Toyota in Texas. Should you examine the BBB score, thet report an "Y". Our error for not examining this just before departing.

I did so buy a new Team Max Rock Soldier at Ron Hibbard Toyota in Nashville nowadays, and had an excellent knowledge.


Offender: Texas Toyota of Grapevine

Country: USA   State: Texas
Site:

Category: Cars & Transport

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