Usacomplaints.com » Cars & Transport » Complaint / Review: Exxon Mobile Gas Station - I paid $52.00 for my gas on my debit card, but Exxon Mobile took two additional charges for $75 each by placing an ACH hold on my account and then processing them as transactions. #632765

Complaint / Review
Exxon Mobile Gas Station
I paid $52.00 for my gas on my debit card, but Exxon Mobile took two additional charges for $75 each by placing an ACH hold on my account and then processing them as transactions

I used my debit card to pump$52.00 gas at the pump. Imagine my shockthis morning to discovertwo additional $75.00 charges taken from my account by the gas station. Upon calling my bank, I was told gas stations are placing $75.00 holds on accounts when debit cards are used, but this gas stationput two holds and then processed both as charges (in addition to the actual charge of $52.00 for the gas I pumped). I filed a claim with my bank butit will take48 hours before the money can be put back in my account.

The bank said I should also call the gas station to let them know. I called the gas stationand was told "there was someglitch in their system" and got to listen to the gas station employee whine abouthow they were shorted that day for $250 because of the glitch. So they already knewabout a glitch because of theirshortage, but didn't bother to do anything about the money that was illegally taken froma customer's bankaccount.

So Exxon Mobilegets the benefit of earning interest on my $150. How is this legal?!


Offender: Exxon Mobile Gas Station

Country: USA   State: Florida   City: Oviedo
Address: 1850 W Broadway St
Phone: 4079775671

Category: Cars & Transport

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