Usacomplaints.com » Cars & Transport » Complaint / Review: Ben Franklin Motors - Liars and cheats. #618388

Complaint / Review
Ben Franklin Motors
Liars and cheats

I bought the 2007 Kia Spectra EX from OLE BEN FRANKLIN ENGINES on 06/04 at around 11am. I'd the automobile for just two weeks from 06/04 to 08/07 (required automobile again) around 11:30am. The salesperson was Mr. Pete Kenney; fund supervisor was Mr. Zac Hartwell. After I discovered the vehicle I needed to purchase I had been taken up to Mr. Hartwell’s workplace, for funding. I gave him my paystubs for both locations I worked (Water Patio and Ogle’s Brick-Oven) and we questioned me in regards to a deposit. I told him that I didn’t possess the cash to get a down cost, and he explained they would need to possess a least $500 along. I began to cry and start to become annoyed, since I didn’t have cash to get a deposit. Mr. Hartwell explained to not cry and questioned easily were committed informed him yes and he questioned me easily liked my spouse. I told him, “Yes I do.” Mr. Hartwell asked if my spouse had any weapons he could be thinking about trading into be properly used like a deposit. He explained the homeowners love weapons. I told him that yes he's guns, but he'd not deal them set for something he adores his guns. He also requested if my spouse will be considered a co signer. I told him no, that it'll be simply me about the mortgage. He explained nicely to create your software search better; we shall utilize his revenue to, despite the fact that he's not likely to be considered a co signer. I told him I didn’t wish to accomplish that. Therefore he asked me easily might do $250.00 1 week after which $250.00 fourteen days later. Because, I receive money bi weekly. I told him yes. Mr. Hartwell stated that I really could send in inspections. Following the down payment was mentioned, we discussed the payment per month. He explained that it'd be $284.00 per month which the financial institution Citizen’s Savings and Mortgage might mail-me a cost guide. He questioned me what insurance provider I'm applying thus he might provide that info towards the lender. I told him that I don't have insurance right now since I don’t possess a vehicle. He explained that I'd need to have insurance before I quit the lot. I named Immediate Insurance Provider from his workplace and talked with Louise and he or she mentioned that it'd be $114.10 nowadays (06/04) and on 06/11 I'd need to spend $132.74. The 132.74 per month is to get a 12-month plan. And so I had all of the documents sent to Mr. Hartwell’s workplace and so I might signal and he sent them back for me personally. After all of the insurance was completed I closed the Used-Vehicle Retail Buyer’s purchase, Retail installment contract & protection contract, and also the Buyer’s manual. He offered me my copies of my paperwork and offered me the secrets which was it.

I went of a month 5 without reading something in the lender. And so I named Citizen’s Savings and Mortgage on 07/19 @ 3:38pm and talked with Britt. She stated she'd no report of me. I subsequently named Ole Ben Franklin and talked with Zac Hartwell. He mentioned he might discover what was happening and contact me back. On 07/26 11:36am, I named and needed to abandon a note for Zac, since he never delivered my telephone call. 07/28 @ 3:32pm I named People savings and Mortgage back and talked with Britt and he or she nevertheless had no report of me not really about the turn-downs. I named Ole Ben Franklin at 3:35pm and talked using the supervisor Kevin and informed him my scenario, he got my title, quantity, and vehicle data, and stated he'd contact me back. Later that night on 07/28 at 6:37pm, Kevin called me back and stated that Zac quit and visited revenue. He never switched my info to the financial institution. Kevin stated he'd focus on it and contact me back. I told him I had been concerned about my vehicle obtaining reposed; He explained to not be worried about a cost at this time he works anything out and contact me back. Kevin called me a couple of days later and questioned easily might send over my revenue. I sent all of the revenue data to Kevin. It had been just like it had been in July nothing had altered. Then I obtained a phone a few times later declaring that Ole Ben Franklin couldn't get me funded and that I had until Sunday, that was 3 times in the telephone call to truly have the vehicle back again to the lot… I had been so annoyed and crying. I couldn’t actually generate. Kevin decided they might provide my deposit of $500.00 back. I delivered the vehicle on 08/07; I ripped in to the ton and went inside. I requested to consult with Kevin; I told him my title and stated I had been below to come back the vehicle. Kevin inquired basically had the secrets and that I questioned him if he'd my check. I gave him the secrets and he offered me the check. I asked Kevin if he desired to emerge and examine the automobile to ensure there is no harm, he explained no, that's not required. That what's it and that I quit the lot.


Offender: Ben Franklin Motors

Country: USA

Category: Cars & Transport

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