Usacomplaints.com » Cars & Transport » Complaint / Review: Fountain Acura Orlando - Excellent Service. #599865

Complaint / Review
Fountain Acura Orlando
Excellent Service

My wife and I drove down to Florida over the Christmas 2009 break as I had a 2 week break at that time. Since my brand new vehicle (purchased in 2006) was nearing its 50,000 mile warranty limit (I was at ~47,000 miles prior to the road trip), I thought it was best to have Acura have a once-over during my drive (it's a 1000 mile round trip drive). Since we were going to be in Orlando for the most days (3), I thought of looking for an Acura dealer there and found Fountain Acura.

At first I had a hard time getting a service manager to talk to me as it appeared that they were short staffed during this time (understandable), but when one did call me, he was very professional, offered me a courtesy car (I was a little disappointed here after the fact as they charged me a "$16 car shop fee") so I'm not sure if that was truly a courtesy car in this case.

Anyway, I digress. They performed what they call a 45,000 mile service where they check all lubricants, fluids, oil change, inspect battery, brake pads, etc and complimentary car wash... All done at the time promised (with half hour to spare). The loaner was a 2010 TSX — which was a nice car. But I preferred mine better (2006 TSX).


Offender: Fountain Acura Orlando

Country: USA

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google