My family bought a Jayco Feather Lite in 2006 and we have had one disappointment after another with it. The very first time we took it out the microwave oven blew up on the first use, with in two weeks door trim around various doors were falling off. Then the wall paper trim starting coming unglued, not too long after that the alarm for toxic gas would come on and stay on even if we weren't using the trailer it got so bad we had to remove the fuse when it was not being used, Flash forward to and we realize our trailer had been out of warranty for 2 years, but shortly before the warranty was up or shortly right after, we noticed under stove vent the outside wall had a bubble in it like rain was leaking in, so we went around the kitchen vent with outdoor caulk hoping to stop the leak. The dealership where we bought the trailer is very far away from us so we thought we solved the problem. Recently we had the worst rain and floods in our area in 30 odd year history. After the rain stopped I noticed the bubble in the outside wall has now grown from one small spot all the way over to the window over the trailer sink and to the very bottom of the trailer. I called Jayco with my concerns because if there is water leaking in there it puts my family at risk if black mold grows in there. Jayco could care less and couldn't even give me a rational offer as to how to fix this problem. All I kept being told was the we were two years out of warranty and it was not their problem. I told them, so your company does not stand behind their manufacturing because a problem such as this should not arise in a travel trailer after 4 years of very limited usage and we babied the trailer as a valued treasure? All customer service had to say in a very rude and disrespectful way is that it is no longer their problem because warranty is expired but the next 12 years payment for this trailer is our responsibility, even if the trailer develops black mold and can't be used because of health hazard. I wish to spread the word that Jayco travel trailers had a very good reputation at one time, but they do not hold up to that reputation any longer. I wish to spread the word to each and every family that is considering purchasing a travel trailer to by pass up anything by Jayco because you will be paying for a very long time for a something that is pleasing to the eye but has no solid structure or foundation. From my experience Jayco trailers are built cheaply and hap hazardly, please do yourself a favor and buy another brand because while you may get some little satisfaction from a Jayco trailer while still under warranty, once the warranty is up you are basically non-existent to their customer service, All the while still maintaining your payment on you overpriced dream of wonderful family vacations. I always wondered why I saw so may used Jayco trailers for sale and now I know, Thank you for you time in reading this.
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