Usacomplaints.com » Cars & Transport » Complaint / Review: 2000 Jeep Grand Cherokee - Auto Repairs. #561865

Complaint / Review
2000 Jeep Grand Cherokee
Auto Repairs

The Thompson Service Division couldn't determine that which was wrong with my 2000 Jeep Grand Cherokee. It started in February.4 Heaters, INCH heater core, 1 blendor and many, many, many heat flashes and three years passed by they eventually determined the top gasket had blown-out about the automobile. Subsequently preceded at fault it on me that I ought to have understand when each time I selected the vehicle up they insisted they thought like they set my cooling and heating problems @ that one period. They stated the top cold possess a little break however they might observe the things they may find, after I might choose it-up they stated "we believe we first got it this time around" It's mounted, I thought them. It appears as though crazinees today, they might not determine that which was wrong with my warmth, it's nearly humorous thinking back. I invested $12,000 plus on support and repairs for this car previously 8.5 decades like a client plus they explained there's nothing else-they might do and also the General Director stated and that I estimate "this discussion has ended" and hung-up on me following the Support Supervisor was rude and insisted this entire experience was my problem.incredible plus they speculate why the federal government needed to help them out? Properly their customer support and customer service emphasis isn't where it ought to be. I simply selected the vehicle up compensated $1,007.00 more and also the Truck isn't ready to become pushed since the forth radiator might hit anytime. They will not help me. Well that's that which you get for thinking inside technicians and relying that which you where informed. I've a dreadful shake within the splash along with a broken gasket that we got the Truck to some minute technician to obtain a minute viewpoint, it got him an entire moment to remove the radiator cover, begin the Truck watching the coolant gush from the radiator. They'd no idea for 3 total decades — I've paperwork on exactly what happened, bills and Emails to 1 of the support administrative individual. I keep anything! Therefore if anybody requires a research for Thompsonis and need evidence via Email corrospondance as well as their bills in my experience you're welcome to determine them, available upon request.


Offender: 2000 Jeep Grand Cherokee

Country: USA   State: Maryland   City: Edgewood

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google