These people are fraudulent, robbers and rip you off! I sent $ 485,00 us dollars cash - wiretransfer - 16th of october from my bank here in Aruba, Dutch Caribbean, as a downpayment, provided that you can get your money back, if you do not succeed to buy a car.
I made several bids of which I won a few, but I continued to receive an e-mail saying that I won the bidding, but I could still not buy the car... And afterwards the car would appear again on their website.
So after making several car bids and getting the negative results, I decided I wanted the refund, my money back, they advertise on their website, minus around $30, - administration fees. I waited and waited, sending several e-mails, WITH DETAILS ON HOW TO SEND THE MONEY BACK. I made numerous calls, and even had my Aruban lawyer call them to clarify when they were going to refund they money. THEY PROMISE THEY WILL CALL BACK, BUT NEVER DO!
Today it is December 29 two and a half months later, and I STILL DO NOT HAVE MY MONEY! Everytime we call they have another excuse, that the person of the REFUND department is not there. We spoke to a girl named AnaLise, who is VERY rude, sounds like she has never heard of customer service and politeness, and who keeps putting us off. She sounds VERY uneducated, UNPROFESSIONAL and A HUGE LIER.
Do not deal with these people! The case has been reported to the New York Police department. They are investigating this company, as there are more claims against them!
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