Complaint / Review
Autozone
Wont allow return of defect part

Usually i dont buy from autozone because of quality concerns. I had purchased a turn signal switch for a 97 jimmy and a coil for 98 galant for customers at my shop on a sunday. Hence why i went there. After installing the turn signal switch i tested the hazard button and it fell out. I went back to the store for another which they did not have, or none of their others stores. So i went to advanced auto parts bought it there cheaper. The next week i returned with the part and was offered another to replace it with. I asked for returned funds or store credit but was denied. I was told this is policy by that store. I went to another store and was told that they should honor the returns, only returns could be made at store of purchase. Here is way i see it u get what u pay for. The box the part comes in is better quality than the part itself. Thier competitiors sell better and deliver to shops because of committment for quailty and honor. They dont complain about warranty concerns they handle it...