I will claim today confidently that purchasing Saab from GM was the toughest choice we created using my spouse to date within our lifestyles! The vehicle style is merely set problematic, the vehicle is continually splitting and every morning you're spending that the 3-year-old attractive vehicle will begin and generate one to function and preferably back.
GM and Saab US is just a complete extra tale - they are doing SOMETHING they are able to NOT TO supply support you deserve. You keep getting your vehicle towards the talentless shops who every time includes a fresh tale for you really to inform and GM retains spending because it continues to be under warranty. Nevertheless, the thing is still there. So when you'd enough of of the trouble you're coping with and also you need an ordinary customer support - do not expect it from GM
On my request to appear in to the problem with my vehicle I acquired the situation available and shut having a bad result. After I required a purchase since my vehicle keeps obtaining the same problem repeatedly and once again, I had been informed the area supervisor investigated it plus they are not exciting... I had been NOT informed they were prepared to increase my protection. I discovered it nowadays (around per month later) after I pushed the client consultant to start a brand new situation and link me towards the division that handles buyouts. Which means this data was withheld from me.
We published an extremely comprehensive notice first towards the customer support division in Detroit and than towards the General Director of Saab US - Mr. Steve Shannon. You know what?! They never actually bothered to create or contact us back! Well, I acquired information for them - this isn't the very first site I'm processing a problem with. I submitted with BBB, with FTC and myriads of websites available so customers may realize that once they by GM - they're virtually attached and totally by themselves! And almost all their marketing on Television they believe can help them to obtain from bankruptcy won't likely to assist them. When they may continue building bad vehicles and also have terrible customer support the corporation is just a toast
Therefore, my guys customers — beware whenever you actually think about walking about the parking lot of GM dealers. It's not likely to be pleasant.
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