Usacomplaints.com » Cars & Transport » Complaint / Review: Cathay Pacific / Asia Miles - Horrible Rewards program. #503348

Complaint / Review
Cathay Pacific / Asia Miles
Horrible Rewards program

If you ever want to redeem your Asia miles points for a flight, you will definitely have big problems because:

1. Cathay Pacific Loyalthy Programmes LTd. (CPLP), Asia Miles and their partner airlines limit the number of seats available for award travel, anytime they want, at their discretion.

2. Their partners impose BLACKOUT PERIODS.

3. CPLP doesn't guarantee you a seat on their flights (cathay pacific airways) or any of their partner flights to any destination – which basically means that you could have a confirmation number for you booking from Asia miles and go to the check-in counter at the airport the day of your flight and have their partner airline say you don't have a confirmed seat and that Asia miles never confirmed your seat — which is exactly what happened to me.

Here is the fine print from Sec 12.2 taken from their online member's guide pdf, clearing stating the above 3 points.


Offender: Cathay Pacific / Asia Miles

Country: USA
Site:

Category: Cars & Transport

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