Usacomplaints.com » Cars & Transport » Complaint / Review: Frankford Towing - I was charged more for gas than I put in, then treated rudely when I questioned. #486626

Complaint / Review
Frankford Towing
I was charged more for gas than I put in, then treated rudely when I questioned

I went in and told the attendant, John, to put $20 worth of gas on my credit card. I wasn't given a receipt. When I filled my tank, it stopped at $20, like most gas stations do.

When I checked my bank account later, i was charged $20.24. Normally I wouldn't care too much, but this caused my bank account to overdraft 2 cents, which cost me $35 in overdraft fees.

I called to tell them about this, and was told very rudely that the extra 24 cents was because gas costs an extra 3 cents a gallon when using a credit card, and I should know that because it's written on the gas pump.

Maybe it was written there, but any other gas station would charge $20 with the gas a higher price per gallon, still making $20 come off the card. I tried explaining that I had told him i wanted $20 to come out of my account, but he interrupted me first by talking to someone else there, then again telling me I didn't understand, and kept telling me I didn't understand. Then he hung up on me.

I never got the name of the man I spoke to, I only know it was at 6:43 pm on Tuesday, July 21.


Offender: Frankford Towing

Country: USA   State: Maryland   City: Baltimore
Address: 6300 Belair Rd
Phone: 4102543800

Category: Cars & Transport

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