Usacomplaints.com » Cars & Transport » Complaint / Review: Midas - Messed up My Entire Break System. #464256

Complaint / Review
Midas
Messed up My Entire Break System

Although I had been in a Ross oneday, an individual contacted me and questioned me easily desired to purchase 4 Providers for $30.00 from Midas in Glendale, CA. Each service involved an oil-change, sugar fluids if must be, etc.

November 18, I got my vehicle for that first Support, that they did.in those days THE SUPERVISOR, YURI SPOT was exceptionally good and useful. He really texted me after I'd left to individually appreciate me for entering MIDAS. He explained he often sends out emails but this time around he deliver a text. Little did I understand his motives behind it. Being naive I replied, stating that I loved their support. He then texted me asking me out and that I told him that I've a sweetheart and he replied: "EVEN BETTER!!!" I believed which was really unprofessional since I didn't provide him my mobile phone number for individual factors and he'd no to utilize it to his benefit and particularly texting me from his individual mobile phone, but I simply covered it down. He nevertheless had the nerve to contact me a few times later and inform me when I'd any buddies, I ought to suggest Midas in Glendale. I mentioned I'll and finished the converstation.

Our parents continued a visit to Lake Tahoe with my vehicle and returned and my vehicle began having issues. Our wheels were not working correctly. The vehicle might decelerate even when I had beennot pushing about the wheels or even the gasoline! That issue continued to get a day or two until my vehicle might simply quit on a level rode even if I had beennot pushing about the brake! 24 hours later my wheels began smoking!!! I stopped and named my sweetheart! He arrived, required the vehicle and he explained that my wheels were possibly worn-out and he's likely to alter them. My sweetheartis dad includes a vehicle bodyshop and my boyfriend continues to be operating there because he was 12! He's 32 today! He did alter them simply because they had worn-out; nevertheless, he explained the vehicle continues to be not working right which we ought to simply take it towards the Toyota Dealer very first thing each morning. We did that and that I needed to abandon the vehicle in the dealer to get a time.

24 hours later whenever we visited get my vehicle in the dealer, the master technician told us that somebody set another fluid within the brake fluid, which totally all messed up the entire brake system, he explained it's likely to charge me $3500 to repair the issue. Despite the fact that my vehicle was still under guarantee, he explained that because the oil-change wasn't completed in the dealer, the warranty doesn't protect that and since Midas had done my vehicle formerly I had a need to consult with them. I instantly named Yuri and informed him what had occurred. He explained to create the vehicle to allow them to examine it.

I got the vehicle to Midas and also the technician there "examined" my vehicle and stated that it's not their problem plus they are not accountable for what had occurred. Yuri stated that since my sweetheart had transformed my wheels, he's the main one who's accountable for it. I did so show Yuri the cause my sweetheart actually transformed my brakes was since the vehicle had been having an issue, there is smoking appearing out of my wheels. I told Yuri the issue occurred before my sweetheart improved my wheels. I also stated that easily understood my sweetheart had set liquid in my own vehicle, I'd not really arrived at Midas of course if I had been attempting to blame it on Midas, I'd not need actually stated that my sweetheart transformed my wheels, he might have merely transformed them back! I also told him the very following day we got it towards the dealer plus they found the incorrect liquid which my sweetheart hadn't place any fluids in my own vehicle which all he'd completed was adjusting my wheels.

I also told Yuri that underneath the support it claims (when I confirmed him the small brouchure using the specifics that I'd obtained from the individual I'd bought it from) when the liquid is reduced Midas may "top it down." I told Yuri that my wheels were used out, which recommended that at that time I'd obtained my vehicle to Midas my wheels had been already used out, which designed the brake fluid was reduced, which clearly intended they "topped it down." Yuri stated that that's not the case and that I can't provide the vehicle back again to Midas after 1000 kilometers and inform him there is something amiss withit. He also stated that if there is certainly the incorrect fluid within the brake fluid, the vehicle might have started having an issue after operating 60 kilometers as soon as the incorrect fluid was set in. I told him the cause I introduced the vehicle back with a lot of kilometers is basically because my parents visited Lake Tahoe, that will be 500 miles from my home one of the ways

I called the master specialist at Toyota and he explained that it's NOT THE CASE that it takes only 60 miles and he also explained that it will take 10 miles or 5000 kilometers, he explained that no-one can anticipate that! He also stated that I ought to request Yuri where does it state just how several kilometers does it consider for your brake system to stop? I hung-up the telephone with him and I informed Yuri exactly what the grasp technicial had explained and I questioned him, where does it state that? Yuri stated that I'm right it generally does not say everywhere just how many kilometers it requires for your brake system to totally crash, but from his individual encounter he understood that! I told him that his individual encounter isn't adequate proof for me personally! He nevertheless insisted it was not their problem and he explained they CAn't do something about this. I understood this discussion was not likely to go-anywhere, and so I quit Midas extremely dissapointed and annoyed

So here I had been caught with spending $3500 due to Midas!!! I had been extremely annoyed and that I named their corporate workplace. I told them what had occurred plus they explained that they can consider it. 24 hours later Yuri left me a voice-mail that their corporate workplace had named him which him, their corporate workplace as well as their attorneys are standing behind their purity and they desire me luck with my vehicle and they recommend me to repair it the moment feasible due to the split problem that I'd. That is excellent, therefore the corporate workplace clearly did not actually care enough to research the problem, they merely required their supervisoris aspect! Is that this truly the method to conduct business??? I created I criticism using the Better Business Institution and also the Agency of Automobile Fix; nevertheless, that brought me to some dead-end aswell

All I obtained from both agencies was a notice declaring they have attempted to get hold of Midas; nevertheless, they'venot obtained an answer from their store! Whoa It looked like no body could assist me and maintain Midas accountable for totally ruining my ENTIRE BRAKE SYSTEM!!! There is nothing else to complete! I talked having a lawyer, that was my last option, but he recommended me to not prosecute Midas since it usually takes quite a long time of course if used to do not get, I'd wind up investing more income and that I must merely repair my vehicle! Great-no one was prepared to assist

At the conclusion, I wound up repairing my vehicle, spending money on setting it up set given that I did so nothing wrong!!! Midas (thinking about the proven fact that they allegedly FOCUS ON WHEELS!!!) in Glendale, Florida did something amiss and didn't actually attempt to take responsibility due to their steps!!! The training I discovered is DON'T EVER EVER AGAIN VISIT MIDAS!!! I also discovered that by attempting to conserve some money by buying 4 providers for $30 in the place of obtaining my oil-change and providers in the Toyota Dealer like I'd completed previously for $70, I wound up needing to invest MUCH MORE cash!!! I actually do realize that businesses make errors!!! I am talking about no body is ideal, we're all people, however, you understand it'll be good when they really get responsibilty because of their errors!

Everyone must be familiar with midas, particularly the one in glendale, california!!! Don't take your vehicle there until you are willing to invest lots of money on fixing your vehicle after they mess it-up!!! And trust me midas as well as their corporate office won't and that i replicate won't take responsibility for their actions and not really even care or bother to do something upon their errors!!!


Offender: Midas

Country: USA   State: California   City: Glendale
Site:

Category: Cars & Transport

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