I keep reciving unsolicited calls on my Verizon cell phone to renew my car warranty.
If I don't answer, then a recording comes up telling me to push 1 to talk to someone 2, to be removed from the list. I pushed 2 many times, but the calls continue. After months, and months of this "game" I have now decided to hit 1to tell them to take me off their list. Several times they said they would but the calls have not stopped.
When I ask for a supervisor thy hang up.
I have been told they are "Warranty Solutions". But Im not finding them. Now I will ask...
1.) Where are you calling me from
2.) What is YOUR first and last name
3.) Who referred my number to you
Usually that's how far they will go. Any further demands for info result in a hang-up.
I then log the phone number, and the time, and call the number back.
Each one is from a non-working number...
Here are the last three dates, phone numbers, name of caller, and results:
30 April
(302) 427-0925
Chelsea Corey
Referred by dealership
hung up
1 May
(303) 749-9642
Corey Alson
Warranty Solutions
hung up
1 May
(206) 855-4743
Adam
hung-up
I am at a loss of what to do. They will hang up on you with a quickness when you assert yourself.
Danni
Chicopee, Massachusetts
U.S.A.
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