I am on the phone with drive fianacial asking them to explain how I have paid them 3000 in the last three months and I still owe over 900.00. I have paid more than I have owned. They told me because I am past my maturity date, the payment is being applied to my principle and interest. I told her when I made the payment of 500.00 on the 04/03/09 It was @ 1204.0, if you subtract 500.00 from that it leaves 700.00 but she (tonya) told me that brings me down to 900.00 I had to do basic math with her and tell her 12 - 5 = 7. SHe attempted to say that it some interest principle thing.
I explained to her so every month I am paying an extra 200. SHe said I didn't say that. I explained to her since it changes by 200.00 every month common sense says, YES!!! I also explained to her that they were trying to get me to do a loan remodification to extend my loan. I told them I want to pay it off and not deal with you guys anymore. I should have done the loan remodification and just paid the 500.00 every two weeks and been done. Don't trust what they say because they aren't interested in helping you (esp.in this economy). The will do whatever it is to milk you for the most money.
I asked her to put a supervisor on the phone and she put me on the phone and hung up, Thanks Tonya for your wonderful customer service!!! (LOL) If there is class action lawsuit I'm in!!! I owe 911.00 and will pay another 500.00, which should bring me down to 411.00 but if I don't pay all by the 4/29/09 and extra 200.00 will be assessed to my account. Crazy. Anybody have 411.00 I can borrow, LOL!!!
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