I ordered G2 caliper paint kit over a week ago from www.Xenonmods.com
1) No order confirmation sent
2) No shipping information to date
3) 5 emails sent and zero response
I cannot find any phone number on their website and after a little Internet research I found:
Http://www.renntech.org/forums/index.php? A... F=24&t=6386
The above post basically scared the CRAP out of me and made me realize this person is a complete freak and a scam. Basically I'm out $37 bucks or whatever until the bank fixes the problem.
Don't ever buy from this website!
Here is my correspondence with this vendor after days of no email replies:
QUOTE
[email protected]
DateSat, Feb 21 at 9:06 PM
subjectRe: No Order Confirmations?
There are posts across the web http://www.renntech.org/forums/index.php? A... F=24&t=6386 that are saying the same thing about your lack of response, no shipment of orders paid for, etc.
QUOTE
[email protected]
DateSat, Feb 21 at 9:11 PM
subjectRe: No Order Confirmations?
Listen, if you don't ship this in 48 hours or reply to me I'm filing an immediate chargeback via my credit card company and reporting your website as a fraud. Do you understand?
Regards,
Alex
This is the reply I got finally after days with no response:
Xenonmods.com replies -
QUOTE
fromRich Calnan - Xenonmods.com
[email protected]
ToAlexander
DateSun, Feb 22 at 6:03 AM
subjectRe: No Order Confirmations?
Yeah - posts from two years ago. Congrats on digging those up.
I'll get the tracking number for you on Monday.
It's been SIX days man, two of which have been the weekend! Give it a rest!
And:
QUOTE
fromRich Calnan - Xenonmods.com
[email protected]
ToAlexander
DateSun, Feb 22 at 6:04 AM
subjectRe: No Order Confirmations?
I understand just fine. I'm a fraud because you don't have a tracking number yet for an order placed SIX days ago (including today and yesterday Saturday and Sunday).
My GOD. I'll email you the tracking number for it tomorrow when I get back to work.
Cripe.
My reply to his smart-ass remarks:
QUOTE
[email protected]
DateSun, Feb 22 at 8:11 AM
subjectRe: No Order Confirmations?
Mailed-bygmail.com
Hide details 8:11 AM (10 minutes ago) Reply
Hello,
I'm not sure how you expected me to give you the benefit of the doubt when here is all I have going for me ever since I purchased off your site:
1) No phone number
2) Slow email response
3) Bad reviews found online saying Buyer Beware
4) No order confirmation sent
5) A response from the vendor, (you), with no apology whatsoever.instead, the business is telling me things like "My GOD, Give it a rest, Cripe, and, Congrats on digging that up."
Being a smart-ass with a customer, that's really great business sense?
Mr. Calnan, you should know that in this day and age people trust others that practice good business etiquette. You yourself tout how great you are on your website, "doing this to enjoy life a little on the side and eat less Taco Bell and go to the movies more". If you're going to continue to provide a written faade online to give a down-home, warm and fuzzy feeling to your customer before they buy a product from xenonmods.com, at least back it up with some professional service.
Just put yourself in my shoes.
Cordially,
Alex
Dontbuyxenonmods
lake zurich, Illinois
U.S.A.
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