Usacomplaints.com » Cars & Transport » Complaint / Review: PepBoys Auto - 657 Kept telling me my car needed different things and giving me the run around. #253038

Complaint / Review
PepBoys Auto
657 Kept telling me my car needed different things and giving me the run around

My ingine light turn on and lost power when I punch the excelerator. I Also told pepboys I had oil leak. Okay On 10/25 They charge me with Flow Chart Diagnosis $94.88;Custom fit wires BWD Sur $25.99, R&R Ignition Coil One In $75.90, R&R spark plug wire set $75.90, IGN Coil $52.00, R&R Valve Cover Gasket $123.34, A/C interferes Add $17.98, Platinum Maint Tune Up $74.83, Chapion Platinum Powe $10.16, R&R intake manifold Gask $180.27, Injection aerosol $7.99, injection cleaner $6.99, Valve Cover Gasket $40.00, ValvePurolator PCV $4.79, PCV Valve Positive C $28.46, Ingnition Coil $52.00, my Sub-total was $987.97 for 2000 kia Sportage.

Two days later my ingine light turn back on and I got stranded, the car didn't start and I had to tow it back to pepboys. I had to pay for the tow and Pepboy told me it was my starter. They charge me another 262.23 three days later my ingine light turn back on and I was driving on the freeway. Scared to break down again I drove back to pepboys for the third time. I spoke to the manager explaining him this was the third time I was bring the car in after paying over $1,262.23 and the light keeps turning back on and the car was not running so good.

He said he was going to have it check. He said it was the cadilac converter and I needed to take it to a mofler shop. When I went to pick up the car I took my brother with me. He told us he was going to fix the oil leaks that I still had. Later they call me to pick up the car because there's nothing they can do to fix the car. It was a ingine problem. And they wanted to charge me another $28.48 for Oil leak diagnostic labor and tracer engine oil dye.

He told me alot of oil was leaking from under the car. They fix the oil leak from the top. But they couldn't do anything more. I had to take it to a ingine shop. I took the car to a ingine shop and explain to them all the work pepboys worked on and all the paper work. On my receipt pepboys charge me for things that my car didn't even had. And unnecessary things. My main problem was an oil leak. And Pepboys couldn't fix the problem. But did continue to charging me. I was rip off by pepboys and never again would I go back to them.


Offender: PepBoys Auto

Country: USA   State: California   City: Carson
Address: PepBoys Auto #657
Phone: 3105322050

Category: Cars & Transport

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