Ugly Duckling saw me coming from a mile away. I was a first time car buyer and very enthusiastic, maybe too much! I needed a pick-up for work and was assured that the Ford Ranger I picked out was exactly what I needed. I was informed that if I reported anything wrong with the vehicle within 3 days (implied warranty) that they would have no problem in doing so.
I took my truck in to get fixed and was told that the repair facility was very busy, so they would only be able to fix the transmission and the rest of the problems would be fixed at a later date. I left my truck and was promised it back in 5 days.
After five days, with no word from Ugly Duckling, I called them. I was lied to about my truck status and I got pretty upset. Later that day, the G.M. Called me and proceeded to call me awful names as well as tell me that "I can keep your truck 5,10 even 30 days if I want to and there is nothing you can do about it.
Ugly Duckling refused to fix my truck and because of this the defective ABS system did not work, causing it too skid 30ft. At the rate of 35 mph and hit a 3/4 ton pickup. We could have been killed and they don't care at all.
I am sickened by this whole mess and intend of pursuing all legal avenues I have available to me to expose Ugly Duckling for the greedy, selfish and down-right evil corporation that they are!!!
Mary
Mesa, Arizona
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