7/18/07 David Stanley had a 2007 Dodge Ram Quad cab truck, very nicely equipped, advertised for 50% off MSRP which was $32,020. The only dislcaimer was that the price was "after all rebates".
My friend and I went to the dealership, told them he had a trade and wanted to purchase the vehicle. They worked up a deal and we were shocked to see that they were only offering 1/3 of the value for his trade.
After much double talk and playing the 'numbers game', they admitted this was because he was buying below wholesale and therefore his trade was reduced in order for the dealership to re-coup its losses.in other words he was going to pay $25,000 for a truck advertised at $16,010.
I asked at this point, if we had walked in there with $16,000 cash would they sell him the truck and they said "of course".
I went back the next day to purchase the same vehicle, this time with a large down payment and no trade-in. They repeatedly gave me excuses as to why I could not purchase the vehicle at that price, but I held my ground and told them that they legally had to honor thier own advertised price.
After a couple hours they decided that my credit was 'not good enough' and they could not secure financing. Come on!!! Even with less than perfect credit most lenders will finance $10,000 on a brand new $32,000 vehicle because there is very minimal risk involved.
On the 3rd day, I called to make sure the vehicle was still available, they said it was. My friend's father who has very very good credit went in 30 min later with $4000 cash and wanted to buy the truck.
When they saw me come in the new car manager immediately escorted us to an office in the back. He bagan asking where I had obtained this "so called" ad - I informed him from his website and produced a printed copy. He was nervous and didnt know what to say. I thought we finally had them in a corner with no way to back out of the sale.
The manager had one more ace up his sleeve. He called someone on the phone, asked them to pull up the ad and tell him the expiration date of the sale. Of course I had a copy and there was none. After a very secretive conversation on the phone, he informed me that the sale had expired 2 weeks ago and therefore we could not purchase the truck!
I confronted him on the fact that for the past 2 days we had spent several hours in the dealership and no one had mentioned this before.in fact they had repeatedly called my friend trying to get him to come back in and reconsider the deal. I also commented how odd that this truck had not been immediately snatched up by someone at that unbelievable price.
He then smirked and commented that I hadnt qualified to purchase on my own and that now no one else was going to buy it for me because the sale was over. I was furious!!! The sales people at David Stanley are nothing but rude, fast-talking liars and cheats!
This idiot manager even went so far as to admit in front of 3 of us that this ad was 'never any good' and that he had spoken to the general manager who also had no intention of ever honoring the ad.
As I left, I reminded him that there are laws protecting consumers against blatently false advertising and that I would report them. He just laughed and said "whatever!" Someone should tell this guy about the old adage of "your words coming back to haunt you".
I am filing complaints with the:
Federal Trade Comission. You can do this online at www.ftc. Gov
The local Better Business Bureau (239-6081)
I will also be contacting other local enforcement agencies as well as an attorney. You can find these resources easily on the internet.
David Stanley's deceptive advertising must be stopped. I shudder tho think how many decent unsuspecting people are lured in with promises of these great deals and then taken advantage of by these crooks.
Kristi
OKLAHOMA CITY, Oklahoma
U.S.A.
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