I was involved in an accident and totaled my car. We went to see about getting another one and we were approved through Triad. A few months after the accident I could no longer run my business (Home Daycare Provider) and we lost my income and my husband also lost money at his job. We could no longer afford the car payment.
We called Triad and asked to voluntarily surrender the car. We set the date up, we even went out and talked to the tow truck driver Jason. Triad said they would send us a bill after the car went to auction. Months went by and we heard nothing. We never recieved a bill, instead we started recieving harrasing phone calls from First Financial Collection Agency.
We went through many months of being called all day and yelled at and told to pay my bills, and what a failure I was and my husband being told he was a lousy husband who couldnt provide for his family. We were threatend with going to jail, having wages attached etc.
We were given different stories depending on which representative we spoke too. I finally sent a letter to the company telling them they were no longer to call my home or my husbands job and that any further contact must be made through mail.
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