Unique Business Start Time: January 1999
Nearby Start-Date: January
Primary: Cathy Debruyn, Customer Service Director
Customer Contact: Cathy Debruyn, Customer Service Manager - (641) 787-9220 or [email protected]
E-Mail Address: [email protected]
Incorporated: Jan 1999, IA
TOB Classification: Mail-Order & List Buying, General Product-Wholesale
BBB Membership: the corporation isn't an associate.
Additional DBA Names
Leader Products International
A.P.I.
American Flags Wholesale
Character Of Business
The organization imports numerous kinds of pocket bikes, electrical and gasoline scooters to market these products to store-fronts and Web sellers. The organization also imports numerous items for wholesale revenue.
Customer Experience
Centered on BBB files, the corporation comes with an poor record
BBB Definition:
Poor record - a business comes with an "poor company efficiency report" using the Agency is dependant on the activities shown in BBB files. This document situation outcomes once the company has did not solve or react to grievances, repeatedly didn't react or solve problems in a regular way, didn't solve the fundamental problems to get a routine
BBB Definition:
Routine - over 2 complaints relating to the same accusations often within 12 weeks which are substantial with regards to the Business's dimension and amount of enterprise.
Of grievances, didn't recognize their dedication to mediate or arbitrate conflicts or recognition mediated contracts or arbitrated decisions, didn't verify, alter or stop fake advertising statements which are questioned from the BBB, or didn't stop unauthorized utilization of the BBB title and emblem, a federally-protected brand.
Of grievances include merchandise quality and trouble acquiring correct assistance or help when the item is obtained.
Customer issues generally claim that their scooter comes possibly faulty or broken. Many customers have mentioned that their scooter seemed to be utilized upon arrival. Additional customers have mentioned the quality is really bad the components split following a short time useful.
Support problems - Promises of supposed wait in finishing service, disappointment to supply guaranteed service, poor quality of supplied service, or broken product consequently of shipping service.
Customers claim that after calling complex or customer care, the shipping of guaranteed components is postponed or never obtained. Once obtained, you will find accusations the components are faulty, incompatible or damaged. Discounts or trades are usually refused, whilst the organization depends on conditions of the Guarantee and Refund Policy.
Grievances from this organization are increasingly being forward towards the Iowa Attorneygeneral's office.
Iowa Attorney General
Consumer Protection Department
1300 East Pine
Desmoines, IA 50319
Interest: Steve Switzer
The Agency prepared an overall total of 122 grievances about that organization within the last three years, our regular reporting period. Of the sum total of 122 issues closed-in three years, 64 were closed-in the final year.
Additional business management employees include:
Ms Lecia Haggard - Operator
Mr Greg Meske - Operator/Companion
Extra Fax Figures, and E-Mail Details
Extra Fax Figures
Fax: (702) 952-0542
Extra Mail Addresses
[email protected]
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