Usacomplaints.com » Cars & Transport » Complaint / Review: Avis Rent a Car System, LLC - Due to bad customer support, I m today out a costly set of spectacles!. #211876

Complaint / Review
Avis Rent a Car System, LLC
Due to bad customer support, I'm today out a costly set of spectacles!

I hired an automobile in the Air Harbor Airport website on 2/16/07. After I delivered the car on 2/19/07, poor traffic caused me to rush too much and that I quit my prescription sun-glasses within the entrance of the vehicle, possibly within the system region or resting about the passenger seat. I named Avis the moment I acquired towards the airport to tell them I quit my spectacles. Given that they were calling my trip, the client support representative believed to contact after I got home. Used to do so, however they were shut so I named the following day and quit a note for missing & discovered to contact me back. They did not and so I called again. They nevertheless did not respond and so I named customer support plus they stated I ought to notice from their store before 4 P.M. Their time. I didnot and so I named again and was informed they shut at 3 P.M. I named again 24 hours later but still didnot get anybody in missing & discovered and so I named customer support again. They named the rental location and got me touching a supervisor. He named me and stated that nothing have been switched in yet however it usually takes a couple of days for this to trickle-down to missing & located. I called again recently (3/5/07) and received a call-back on 3/6/07. No spectacles. These spectacles charge me over $200 and Avis claims too poor. Though their individuals arenot designed to wreck havoc on products quit within the vehicle, it seems that somebody did. Due to bad customer support, I'm today out a costly set of spectacles.


Offender: Avis Rent a Car System, LLC

Country: USA

Category: Cars & Transport

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