I had been on the company journey in Charleston, SC previous month and got a Nationwide rental-car in the airport, centered on best value.
Used to donot instantly take a look completely since I had been looking to be fulfilled with a repetition on the road out to-go within the vehicle. Nevertheless, nobody quit me and from the period I recognized nobody could be looking at the vehicle I had been on primary street. It was not actually till I ceased and appeared around did I understand that the vehicle hadn't been washed at-all inside or out — there was garbage on the ground and also the cupholders were sweaty. I had been currently very definately not the airport and since I have was said to be meeting somebody quickly I decided I did not have time for you to return, return the vehicle, and watch for it to be washed. I named Nationwide at some point within my stay to see them that vehicle hadnot been washed.
After I delivered the vehicle, someone met me togo over it. Amidst the dust, there is a minor floor damage/scrape mark but I advised the individual that it had been possibly there currently since nobody examined the vehicle after I picked it-up. I understand used to donot scratch-it or was involved with any lumps or accidents. Nothing was believed to me or created on my rental contract after I visited the table to stay the statement.
Yesterday, per month later, I obtained a notice in the National harm restoration division saying they'd obtained a study of harm which I had been responsible, and so I have to advise my insurance provider or charge card. They didn't state exactly what the harm was or just how much it had been. I attempted to contact this division recently and after going right through many levels of speech selections, was informed these were not able to consider my phone due to the high-volume of calls, and also to keep a note. I did, but didnot get a call-back. I then named Nationwide customer support. They looked up my rental contract and confirmed that there have been no notations onto it. They explained I'd need to contact the harm restoration division to discover what it had been about. I expected them, easily had completed some harm, should not that be notated about the agreement? She stated that she doesn't/can't observe that info also it might have been submitted towards the injury restoration division. I wound up composing the restoration division a notice informing them I've no idea what they're referring to since I delivered the vehicle within the situation I'd obtained it and hadn't been advised of any harm.
Yesterday, I obtained a notice from the "payment support" organization informing me that "because of their pure amount of statements" National Carrental has requested them to spouse together within the running of the state. Obviously I owe $478.39. For what, I actually donot understand. I will have to create THEM a notice within thirty days to challenge this state.
Is there any means they are able to possess a state against me once they never advised me that I did so any harm?
I will view this being truly a long-drawn out procedure for me needing to keep writing words protecting against anything used to donot do.
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