We also have many issues with the service-we obtained and recently shifted September 11. The driver was searching for any justification to bill us for more hours and fuel useage and so chose to have a path which was 20km longer between our previous home and fresh home (probably the most immediate path was 50km, there path was 70km and required 90min longer). The driveris detour charge us an additional time of much more fuel useage and work. We required the driver consider one of the most immediate path before we quit for the new home nevertheless he ignored our demand so that as an effect we waited for over one hour for the possessions to reach at our new home (and of course the vehicle had a 30min head-start). The driver stated he tried to prevent traffic nevertheless he wound up going for a path that required him across the primary path that pad owners try proceed north on the Friday morning within the summer. He described we'd need to examine the problem with customer support although we experimented with solve the issue. Additionally our furniture (a book-shelf) was broken and we were informed somebody might contact us about that aswell. Since we'dnot seen from anybody following a week we approached Atlas. Might contact us back whenever we approached Atlas there is no body open to talk to from client solutions straight and we were informed somebody.in the movers we did notice after many calls we were guaranteed the problem could be appeared directly into. Alex Mary - the client support consultant didn't return our telephone calls numerous occasions and he offered us a telephone number for a totally unique organization as well as for that client relations division which was wrong. After 6 months choose to go by Alex what he'd completed to solve the problem was requested by us and his reaction was "I actually donot need to tell that to you." During our ultimate telephone call with Alex we were informed there is nothing he might do concerning the challenge within the path the driver required. We experimented with solve our problem through the Greater Business Institution nevertheless Atlas and Alex Movers endured by there declare that it's appropriate to generate good miles from the way of preventing traffic. Alex stated to come back our calls all within 72hrs... Wow was that actually a rest. The client service-we obtained out of this organization was horrible. It's difficult to consult with anybody when you need to do have the ability to obtain a your hands on somebody and if you have a they do not contact you back and provide fake figures whenever you attempt to exceed them to you. I suggest them to anybody or would absolutely never utilize Atlas movers. Nevertheless, I am sure that when they proceed to supply such support that is bad they will not be about for considerably longer.
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