Usacomplaints.com » Cars & Transport » Complaint / Review: Bmw - Excessively poor therapy by associates and BMW shops. #181406

Complaint / Review
Bmw
Excessively poor therapy by associates and BMW shops

Expensive Problems Panel, I'd prefer to convey my severe frustration in the manner I've been handled reps and by BMW shops. I bought a BMW Z4 2.5. This vehicle had the BMW brand and was completely new. I thought this car that had a status for craftsmanship and quality will be a trusted bit of transport. Sadly, I've unearthed that this vehicle is just a total bit of crap. Almost eight weeks following its bought I'd to displace the motor. The VOB BMW dealer in Rockville charged me of downshifting although it was said to be protected underneath the guarantee. They mentioned this is what triggered the engine. For 2 weeks I paid for an automobile which was in a BMW dealer along with rentalcars. The allegations produced by VOB were absurd, provided once the vehicle stopped operating the truth that I had been operating about the highway and currently in sixth equipment. If something my entire life might have been endangered whilst the vehicle stopped moving forward the highway. I seriously injured incidentally I had been handled within this scenario and had been insulted. I quickly approached customer matters to possess this car is checked by their detective. I needed to wait for area technician that is BMWs to check on my vehicle aswell. An issue was thought by the customer matters technician using the gas pump, which incidentally, was remembered 8 weeks latter to include a resistor of some kind. The problem was ultimately solved after I initially experienced it Again by VOB who changed the motor weeks later I anticipated great service to back their craftsmanship. It was just completed so after consumer affairs detectives and attorneys. Lately, I drove my automobile in September and my vehicle quit and wouldn't operate. The lamps and other capabilities were on-but the motor was standing. Mike Lang had this vehicle and named me. I had been informed that the only real reason for it was a feasible incident because the ABS light was on and the vehicle required a battery terminal. Another automobile struck our vehicle however the small problems were fixed over annually before this event. The harm was hardly any with no ABS lighting was on until Mr. Lang at VOB BMW looked over the vehicle. For Mr. Lang to convey the vehicle ran over annually for about the alternator is absurd. I recommended I consider my vehicle back again to a BMW dealership and had this vehicle taken up to a completely independent technician who decided with me. It had been at the moment the separate technician informed me the fog light was broken. I believed this may have occurred since it was not towed by a set bed vehicle when it had been towed. I named roadside help tell them of the problem. After months of communications, the assitance detective explained, the pull couldn't have triggered this broken. It had been subsequently running on once this vehicle was taken up to the separate technician. Tischer BMW mentioned that I required a battery terminal along side various other products although the vehicle was subsequently towed to tischer to obtain the ABS light. While VOBis expenses were at $900.00 their price of repairs totaled to $1500.00. This brought me to become much more dubious and that I required my car insurance to possess their claims examiner to research this problem. The detective recommended I consider further activity from the dealer and discovered no substantial indicators of effect that may have triggered this ABS indicator to show on. The BMW consultant explained that it is made to reduce capacity to the automobile in incidents and that this indicator becomes on. A couple of questions that I continuously ask myself are: When The final must be changed since the indicator was trigger then exactly why is the vehicle still operating? Exactly why is it till VOB BMW analyzed the vehicle the ABS light never arrived on? When it had beennot damaged prior to the pull exactly why is my fog lighting damaged? How could it be an automobile may run over annually like Mr. Lang mentioned for on the alternator? If it had been the small incident from over this past year then exactly why is it nothing occurred for a whole year!!?? These are genuine concerns one requires but because BMW offers such terrible support icant get any solutions!!! Our customer affairs detective it has educated me of VOB BMWis unwillingness to complete the moral factor and restore my vehicle and continues to be considering this problem. Our concerns remain unanswered. Our next thing would be to have this problem resolved in courtroom, that we am presently planning. I've every intention of delivering a judge to determine this problem. This indicates that I save money time obtaining than I actually do operating it, BMW to repair difficulties with my vehicle. I'd enjoy a conventional analysis along with responses into this problem quickly.

Som Bahrami


Offender: Bmw

Country: USA

Category: Cars & Transport

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