Usacomplaints.com » Cars & Transport » Complaint / Review: Georgetown Getty - Poor AAA towing service, rude and dishonest service Ripoff. #169792

Complaint / Review
Georgetown Getty
Poor AAA towing service, rude and dishonest service Ripoff

I wish that I had read the previous reports before my car ended up at Georgetown Getty. I called AAA because my car wouldn't start, and the AAA tow truck driver from Georgetown Getty was unspeakably rude to both my wife and myself, calling us "idiots" who didn't know anything about mechanics. He said that the car needed a new battery, alternator and starter motor (all three!) and refused to take the car to the local Ford dealership.instead, he took it to Georgetown Getty where I was told that it was a AAA-approved service facility (not true, according to the AAA Mid Atlantic website) and, without even looking at the car, another employee said I needed a new battery, alternator and starter motor. Sensing something was amiss, I had AAA tow the car to the Ford dealership where it was determined that I only needed a new battery; both the alternator and starter were fine (the car only has 20,000 miles). I reported this incident to AAA, and they promised to investigate both the towing service and Georgetown Getty. I hope others may read this and benefit from my bad experience.


Offender: Georgetown Getty

Country: USA   State: District of Columbia   City: Washington
Address: 2715 Pennsylvania Ave NW
Phone: 2023380400

Category: Cars & Transport

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