Usacomplaints.com » Cars & Transport » Complaint / Review: Squires Turbo Systems Inc - STS Turbo 2011 Camaro LS Turbo, V6... Do not but STS, the quality is not good. Buyer Beware!. #1005136

Complaint / Review
Squires Turbo Systems Inc
STS Turbo 2011 Camaro LS Turbo, V6... Do not but STS, the quality is not good. Buyer Beware!

Hello,

I'll try and keep this short and sweet. I ordered a STS Turbo kit for a 2011 LS Camaro. I orederd the kit in December. I took delivery of the kit in Febuary of 2011 and had the kit installed in March by a local Va. Beach reputable speed shop. The kit was the standard V6 kit with intercooler, piping, PCV, Oil Scavenge Pump and GT-35 Journal Bearing turbo. Over the past 18 months the following is a synopsis of what has gone wrong mechanically.

- Two STS oil scavenge pumps have failed.

- Two GT-35 Turbos failed with shaft play.

- One upgraded STS P-Trim T-4 Ball Bearing turbo has failed.

- I have had major oiling issues from day one, mainly at the turbo blowing oil into the intake charge.

Now the non-mechanical issues:

-Horrible customer service. Takes days at times to hear back from their one and only Tech support guy (Ben). Good luck on trying to talk with him over the phone. I guarantee it will take you calling 8-10 times to maybe actually speak with him. 803 is his extension and just keep hitting redial on a speaker phone.

- When your something breaks, be advised that you will end up spending hundreds of dollars to get the replacement parts overnighted. If your car is just a show car, no big deal. But if it is a daily driver you will need to pay to get the parts to you fast otheriwse the parts go out standard ground shipping.

- I paid $5000.00 for the kit, $1000.00 to get it installed and paid... Here it comes!!! $3000.00 to get all the stuff fixed to include getting the intercooler and all piping cleaned of all oil residue, TWICE!!! Oh, and add roughly $600.00 in overnight shipping fees and for me personally another $1600.00 to upgrade to a replacement Ball Bearing turbo, which by the way failed 5 months later. So please take my advice, I'm mad but at this point STS has my money and the best thing I can do is to make sure no one else buys this kit, at least for a 2013 Camaro.

Ther are other Forced Induction options out there for both the V6 and V8 guys and gals. Do your research first and save yourself thousands by not purchasing a STS Turbo kit!!!


Offender: Squires Turbo Systems Inc

Country: USA   State: Utah   City: Orem
Address: 165 N. 1330 W. Suite A-4 Orem, Utah 84057
Phone: 8012243477
Site:

Category: Cars & Transport

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