Usacomplaints.com » Career & Work » Complaint / Review: Bright Star Care - Breached confidentiality, no response to complaints. #700815

Complaint / Review
Bright Star Care
Breached confidentiality, no response to complaints

Their is definitely an company providing you with healthcare equally in your home and out for that aged and kids. I'm not really a customer of the organization therefore can't charge the treatment they offer but instead to alert how one person businessis insufficient reaction to a small issue, might display their common failure to deal with a significant one (& MOST importantly, because you might have workers of the organization in your house) the way you might not wish to cope with this franchise whilst the operator breaches items that ought to be private. I'm not criticizing the company generally and at the conclusion of the evaluation, possess a recommendation for all those prospects near this area, who'd prefer to try the corporation.

I visited who owns the Torrance business, Maggie Theeuwes (just mentioning her title, since when there is a big change of possession, you can wish to attempt this company) in regards to a criticism having an employee. Since I had been not really a customer also it was of the somewhat individual character she was not able to assist but guaranteed me this could remain secret. It didn't, and there have been serious consequences using the stated worker threatening me. I subsequently, first named, where I really could inform the dog owner was also shocked to keep in touch with me, then sent therefore she'd have time for you to believe out an answer or a reason. I requested the dog owner, why she'd betrayed the discretion, what she said (the worker suggested at issues I never stated) as well as for persuasive factors simply to me, when he was informed. Though I would’ve such as the solutions, if she experienced so uneasy using the scenario that she didn’t wish to tackle the problems, I'd have approved that-along having an apology, but I DON’T like merely being overlooked as though my worries don’t actually benefit the thanks to an answer.

She'd not reply and her steps makes me believe, when one had an issue by having an employee only at that company, not just might one’s criticism mightn't stay private as you could be guaranteed, but you can surprise if her modus operandi in handling issues, was to simply dismiss them, wishing it'd disappear? Had she atleast answered IN JUST ABOUT ANY style to deal with my issues, I'd not need created possibly this evaluation or have attended the boss of the company who DID consider curiosity about my concerns and even though wouldn't intercede within this issue straight, might atleast lawyer the dog owner on the best way to handle issues of discretion and ideally to become more pro-active in answering others (I really hope this really is integrated within their system-wide instruction.) I'm pleased with all the management of the organization (the boss is readily available) AND CERTAINLY WILL inform individuals to visit among the additional independently-owned facilities, as well as in this region, the main one in Inglewood is near by (you're permitted to utilize a company NOT inside your place, so long as you complete specific paperwork.)


Offender: Bright Star Care

Country: USA   State: California   City: Torrance
Site:

Category: Career & Work

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