GUIDELINES towards the AT&T Wireless Consumer*
1. Dont call-in to customer support shouting
2. Always examine you rollover stability
3. Look in the statement before you cal in if you have been over-charged
4. Dont kill the messanger!
5. Dont Lie! Issues occur, we do realize. We and customers likewise.
6. Dont state you shold possess a wireless phone insurance. (should you didnt request it and also you havene been spending money on it you then dont contain it. This dates back to tip 5 since if there is anything about the statement you had been spending money on and also you truly didnt request it-you might hacw named directly into contain it eliminated ASAP
7. Asking to speak with a supervisor is okay. Representatives aren't threatened by that.
8. Take responsibility for you personally own steps
9. Stop underestimating your kids. Thgey kow more about mobile phone than you need to do
10. Pay you statement promptly so when you don't anticipate a $5 overdue fee (many claims) and its own overdue 10 times or even more be prepared to be disconnected and anticipate the $36 reconnection fee!
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