The girl, Judy, in the drive thru screen regularly provides me two choices of beverage dimension after I purchase a combination dinner, moderate or big.
After putting a combination dinner purchase, she'll consult me what taste of beverage. After I tell her, she'll consult me, "Method or big?". For me, this really is misleading, whilst the combination includes the little, of course if I reply "method" or "big", I'd be billed additional for upsizing the purchase.
Again, for me, this really is misleading, as she must request do you want to upsize the purchase to some moderate or big. Whenever you contact her onto it, she's usually rephrased the issue when I simply recommended.
I've reported to Wendyis 800-number after every visit, but nothing has improved. I've requested her why she request it that way, and informed her it appears misleading in my experience, and he or she responded, "Our supervisor makes me get it done that way".
Yes, that is small. But I am completed with Wendy's. Nowadays used to donot not buy my dinner as a result of this, and visited Arbys instead.
0 comments