Went thru the drive thru, I ordered a bacon cheeseburger combo, a double cheeseburger combo, a tendercrisp combo and a whopper combo all go large as well as a large order of onion rings with zesty sauce. When I received my order it wasnt what I "thought" I had ordered as it wasnt what I usually receive. I tried telling the lady at the window but she kept asking me what I ordered and that I got what I ordered. She then tells me if I wanted a whopper double cheeseburger, I agreed and said yes thats most likely what I wanted cause the burger they gave me was much smaller than I remembered. She leaves the window and I could hear her complaining to her co - workers about how she had to repeat herslf to me and on and on... I tell her thru the window that there was no reason to get rude and she slams the window in my face. I opened the window back to insist on my money back when she trys to remove my hand from closing the window back. Which I then repeat that I want my money back. She comes back a mintue later with a receipt that doesnt say anything but my order I tell her I need proof that my transaction has been canceled and she tells me that it will be on my credit card statement. I asked for her mangers name which she replys Jennifer... I asked for a last name which she replys something with a roll of her eyes... I ask for her name which she replys Gayle. I honestly dont believe either of these names are accurate but I will be filing a complaint with the main branch anyway.
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