It is a Manager-approved practice to ring people up for a buffet with a soda, to charge the customer the extra $1 for the to-go cup without asking or making sure the customer wants it. The dine-in glasses are of no extra charge, but if you just say, "Buffet with a soda", they automatically charge you for a to-go cup, and they don't give you the cup until after you pay, so you figure its not worth it getting a $1 refund, assume its an honest mistake and go on. But I didn't. I told the girl at the counter that they were ripping off customers, and she looked like she was about to cry, and said that's what her manager told her to do, so since her manager wasn't there, I decided to put him on blast on this site. I wish I knew his name.
Mason
Corpus Christi, Texas
U.S.A.
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