Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Pizza Hut - Pizza hut. PIZZA HUT delivers across the street, but not to my apartment. #386865

Complaint / Review
Pizza Hut
Pizza hut. PIZZA HUT delivers across the street, but not to my apartment

I'm home from work sick, and decided to order delivery. I called Pizza Hut and attempted to place an order. I gave the girl my name, phone number and address... Then heard her say to someone "Why is it not entering?" She then came back on the phone and said, "Sir, do you live at 201,301 or 501?" I said, that I live at none of the above.

I gave her my address again (in the 300-range), along with the apartment letter and reiterated the name of the apartment complex. I was then told that Pizza Hut doesn't deliver to my address. Seeing as I'm right across the street from these three other acceptible addresses, I figured she must be making a mistake.

I asked to speak to the manager. Kelly got on the phone and reiterated that Pizza Hut doesn't deliver to my address. I stated that I live ACROSS THE STREET from the other complexes. I also offered that my complex tends to be filled with grad-students and townies—folks who are much less likely to stiff their drivers than the folks in the three "student housing" complexes across the street.

Kelly just said that she has no control over where they deliver, that it's determined at the corporate level! Someone who doesn't even live in my town is making random determinations on where pizza cannot be delivered, regardless of their location relative to "acceptible" locations?

Meanwhile, I'm still sitting here fuming and hungry. This is infuriating!


Offender: Pizza Hut

Country: USA   State: Pennsylvania   City: State College
Address: 760 S. Atherton Street
Phone: 8142378093

Category: Cafes, Bars, Restaurants

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