My husband and I were traveling back home from vacation. We stopped to fill up our car when we noticed that their was a subway with the gas station. We decided to also eat lunch. We ordered a $5.00 blt footlong. My husband decided that he wanted extra bacon. (He almost always orders extra bacon at every subway we go to.) The Lady who was making our sandwich was a real piece of work. We had to repeat everything about three times because she couldn't remember what we wanted on the sub. When it came time to pay the Lady making our sub and the cashier were having a debate about how to ring up the extra bacon. The Lady who made the sandwich said that extra bacon was the same thing as double meat and to ring it up that way. Ok, what ever. My husband went to pay and I filled up our drink and found a place to sit. When he came over I asked him how much the meal was and when he told me I had to take a look at the price. Our sandwich some how cost us $8.31. That seemed a little high so I went to check the board and find out how much extra bacon was. I found out that it was $1.20. So I figured out in my head that the sandwich should have cost us $6.20. We went to speak to the cashier and the Lady who made our sandwich came over. She tried to tell me that she gave us more bacon that she should have for extra bacon so we had to pay the double meat. I told her that I'm sorry but we ordered extra bacon and that if she made the mistake we shouldn't have to pay for it. She then said that since the only meat on our sandwich was bacon we had to pay double meat, I told her that we have never had to do that. She went on about how could we expect to pay only $1.20 when we got 8 pieces of bacon. (not the 4 she should have given us.) I asked if I could speak to a manager since she wouldn't fix the price mistake. He came out and instead of asking us how he could help he said to the lady so why are they complaining? She started to say that my husband ordered the sandwich and she heard him say double meat. I spoke up and said excuse me but we ordered extra bacon. He yelled at me and said I'm trying to talk to her and just shut up. That made me mad. He then sat there and said so how much bacon did you give them she said 8 extra pieces. He said well that is double so they got what they paid for. I cut in again and said I'm sorry but we ordered extra bacon the price says $1.20 not $2.40 like we were charged. He got attitude again and said I'm not talking to you I'd like to talk to your husband. I then asked if there was anyone else in charge, he was it and said you can call corporate headquarters if you'd like. I said I would like to get the extra money that we paid back. He then went on about how I guess we could afford to give them the price for the extra bacon even though we gave them more than we should have. Well he was starting to fix the price when he noticed that they had made another mistake. They hadn't even given us the sandwich for the $5.00 price that they should have and then he kind of got nice but would only show my husband what was going on. He gave me a napkin that has a 1800 number for subway. I thought ok it's fixed so I won't worry about it but then as we are going to leave he says. What is your name? I said why does that matter. He then looks at our receipt and says well I have your name now or close enough. (We paid with a credit card so my husbands name showed up.) He said that he was going to call the headquarters and complain about me. I thought ok buddy but it is on. What a rude jerk. This could have been all avoided if the Lady who made our sandwich would have known there was a difference between extra bacon and double meat all she had to do was look at the board behind her and see the prices. I doubt we will ever go back. Just a side note we weren't the only ones there who had a mistake on their price but some how they were able to fix it without involving a manager.
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