Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Wingstop store #42 - Terrible customer service. #1017440

Complaint / Review
Wingstop store #42
Terrible customer service

I had been in another of your shops (#42 12100 Veterans Memorial Dr. Houston Tx 77067) 12/28 at around 11:25p after calling within the purchase. The cashier Jose recognized somebody forgot to place my chips within the carrier. He questioned where were the chips along with a small Hispanic woman strolled to the table wherever they repair the purchases and visited place the chips within the carrier.in the beginning I had been likely to go right ahead and take the chips but I requested to I would like to discover when the chips were chilly. The woman held performing like she did not notice me as she chuckled and extended to place them within the carrier. She acquired the chips but she slipped some about the table but extended to deal the chips off the table and place them within the carrier.By this time around I had been really upset the woman extended to chuckle and strolled to the table and I would like to have the chips plus they were chilly. Used to donot actually need the meals anymore so when questioned that which was the woman title and so I might make a study none of the employees offered me her title along with the cashier Jose was attempting to prevent my watch and so I would not begin to see the woman case my food up. I inquired that which was the shop quantity and also the supervisors title. Again everybody who had been within the shop said to be operating would not offer data. I'd to go out the shop and appear about the doorway to obtain some info. I expected for my money-back and also the man Jose began asking me what was my issue after informing him my chips were left about the table and chilly and also the woman tried placing chips that had dropped about the table in my own carrier he mentioned he did not notice what my issue was. He continued speaking aloud before me and another client about how exactly I had been worrying for nothing. He then began straight informing me he did not care easily created a study since he was making the task in 14 days anyhow. He mentioned I'll provide you with my title I actually donot care since you are silly. I told the child many times to prevent speaking with me. The woman that originated from the rear declined to provide me the woman title she mentioned simply create a statement utilizing my title that will be Maria Arellano. How foolish is the fact that and along with all that understand one stated I APOLOGIZE or I’m SORRY. There is no body within the shop having a name-tag that reported director or boss. The employees were small ostensibly no person that I really could talk to. I've never experienced horrible customer support such as this in 34 years. I really hope and hope you'll possess a conference using the operator of the specific area


Offender: Wingstop store #42

Country: USA

Category: Cafes, Bars, Restaurants

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