I have never encountered more incompetent support staff in my life. Every time I call, the person on the other end of the line can't answer any questions about how their systems work, the details of their products, or anything else pertinent to my business with them. When I get frustrated and ...
I have never had such rotten service in my life! Both the online reps failed miserably and so did the store managers at the Fishers store in Indiana. The online department could not figure out how to allow me to use a gift card and a debit card at the same time. Really??!! How in the world was I to ...
It took 9 Citibank employees to resolve one problem, their online service is so bad that when I was sent a brief survey to fill out about my customer service experience I was not able to log into their system to do it. The customer service is ignorant, and do not have any authority except to answer ...
Booked a minibus on Thurs 26th July. Paid £507.56 plus £500 deposit. Chased non refund of deposit, was told it would automatically be refunded in 10 days following return of van, which was collected on 30th July. Chased again on 16th August. No refund but a duplicate charge of £1007.56 was levied. ...
Horrible experience with Meemic Insurance. I had problems from day one. First, when I started up the policy it was a higher premium than what I was quoted. Next, they neglected to send either of my policies over to my mortgage and car loan companies. Finally after many calls back & forth I got ...
I went in to Citibank Decatur in Las Vegas and would like to share my pleasurable experience. The service, professionalism and friendliness I received from Keith Judy & Mia Heintzelman was unlike I have received from any bank in the world. I would like to express my gratitude to Keith & Mia ...