Usacomplaints.com » Business & Finance » Complaint / Review: IPayment, Inc - Vague contract, no transparency, difficulty getting answers, unlawful & deceitful withdrawals, I made no sells yet rec d over $700 in fees within 5 months!. #984366

Complaint / Review
IPayment, Inc
Vague contract, no transparency, difficulty getting answers, unlawful & deceitful withdrawals, I made no sells yet rec'd over $700 in fees within 5 months!

I am a small business owner (less than $200 in sales per month). I honestly don't know how it all came together but I set up a merchant services account with Authorize.net. The questionaire was simple and within a few minutes I was set up. About three months later I started noticing fees hitting my business account that I had no understanding of. They were from I-Payment and ranged $25-$75. It caught my attention when I reviewed online banking and saw it was in negative. I have never in my life been in negative on business account and I hadn't even sold one product yet. I called the company and was bounced between a number of people. I finally dealt with an unpleasant rep who emailed me a cancellation form. The form said nothing about an early cancel fee. The form was very generic saying to sign and date for cancelation of services so I did just that. Two months later I was overdrawn again.


Offender: IPayment, Inc

Country: USA
Phone: 8005544777
Site:

Category: Business & Finance

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