Quinn Satkowski called me asking to have me build him an auto dialer so that he could call his clients. For those of you in the business, you know how the rest of this goes: I build out the dialer, then he tells me what he really wants to do is run a "push 1" campaign (that's where you pick up your phone and some voice says "want a new credit card? Press 1 now" and then you get connected to an agent if you're dumb enough to press 1). Great. So I load up his custom audio file and configure his campaign. When he starts his dial he realizes that he'll need to dial against a zillion channels before he gets someone to press one. When he figures out that this is going to cost him big bucks, he abandons the dial.
Here's where Quinn takes it one step too far: He then waits a month and charges back my labor for his dialer telling PayPal I never did the work. Classy move. Then he dodges a call from me asking him to explain.
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