We had a sales rep come in to our business years ago. He sold us on debit card transactions at $. 25 That was not the case. We were charge no less than $1.65 a transaction. When I called in to cancel I was told I was not able to I had a 3 year contract. On top of that They started charging a annual fee to service the account of $79.00. We were never told this. I was recently able to cancel with out a penalty after 3 years.
They schedule a fed ex to pick up the CC terminal, well fed ex came and the business was closed, they left a note that they would be back, well they never did. I was just charged $ 699 for the CCterminal. When I called and asked what its for the lady said taht the sales rep was responsible for disclosing all this to us. They are a farce. Nothing the sales rep told us was true. We have been paying to this company for the past 3 years and have not used the terminal at all. It has been a nightmare dealing with this company. Please beware of this company and do not do business with them.
Complaint / Review
Crescent Processing Company
Sales Reps are a farce! Company should not be doing business!
Author: Nataly29
Offender: Crescent Processing Company
Country: USA State: Texas City: Dallas
Address: 12700 Park Circle Suite 1100
Phone: 8006184428
Site: crescentprocessing.com
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