? Any veterans, military personnel, or retirees who may be considering trusting USAA with their financial goals and safety, would be much better served by placing that trust in an institution with a higher standard of integrity. USAA may have the moving, inspirational, commercials in which they present an image of a solid, proud institution which is dedicated to serving those who served. This image USAA has carefully cultivated is simply a shameless lie. The reality is that USAA only commitment to service is that of servicing it's bottom line, no matter the promises it must break, or the veterans it must dishonor.
Here's the true story of what USAA did to my family, and likely, the families of many other veterans. This is story about insurance, which can be a complicated matter, so this report is rather lengthy.
In October of I bought my family's first home.
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