Usacomplaints.com » Business & Finance » Complaint / Review: Eastern Bank checking account - Foreign currency conversion error, and no fix in sight. #789774

Complaint / Review
Eastern Bank checking account
Foreign currency conversion error, and no fix in sight

Asian Bank doesn't understand how to do forex trades.

On Aug 3 I transferred an individual look for CAN$5K (driven on my Canadian bank bill) into my people bank account with Eastern Bank. They transferred US$5K in US resources, then on August 4 they withdrew US$79.50 to take into account the exchange-rate, plus they likewise withdrew US$5 to get a conversion charge. Not a problem to date, although I'd question their approach to adding the resources in US currency then working out the transformation later. Imagine if I'd transferred 50K pesos?

Our check got delivered for inadequate resources. Which was my problem (mainly) since I forgot concerning the CAN$5K check I published against my Canadian consideration, and Asian required its nice moment seeking the resources from my Canadian bank, possibly to increase the exchange-rate within their benefit. Meanwhile, I allow my Canadian consideration drop below the amount had a need to protect the CAN$5K check and WHAM! Therefore be it. The easy repair is always to change the united states deposit procedure, right? Place back the US$79.50 they withdrew and get back the US$5K they transferred, along with a check return charge, if any (there isnot one). Why include exchange rates at this time?

Anyway, Asian desired to include exchange rates for whatever reason, etc Sep INCH they withdrew US$5,121 from my people consideration. Am I insane, or are they? An overall total people$5K minus US$79.50 went into my people account in early August, therefore (simply because they wish to include Sep change rates), merely transform COULD$5K to US$ on the basis of the Sep 1 exchange-rate and eliminate *that* from my people consideration. It'd be anything significantly less than US$5K since US dollars are worth significantly more than Canadian dollars today, and also have been thus to get a lengthy, long period.

By my formula, Asian Lender is taking about US$200 from me. Accepting I am right, what is my next thing? I do want to document a legal statement using the local authorities. What would you recommend?


Offender: Eastern Bank checking account

Country: USA   State: Massachusetts

Category: Business & Finance

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