Usacomplaints.com » Business & Finance » Complaint / Review: PNC Bank - Conflicting Information, Poor Customer Service. #643754

Complaint / Review
PNC Bank
Conflicting Information, Poor Customer Service

I'd a merchant account with National City. While it transformed to PNC my entire life turned an income nightmare. Somebody got my bank card or bill number and started getting cash from my consideration without my authorization or understanding. PNC Bank, while these were examining the scam, extended to cost me exhorbitant facility costs totaling nearly $400. Plus they declined to shut my consideration since the consideration was in an adverse balance. The negative was due to their facility costs they wouldn't change before scam investigation was total. Vicious circle. And by making the consideration available, that asked much more scam to happen, which it did. Fundamentally the situation was shut and my consideration was shut and also the facility charges returned. Throughout that period, nevertheless, I'd several sleepless nights. I subsequently needed to start a brand new account. I did so this online via talk to a PNC consultant who spoke me right into a new Digital Budget item which has 3 various balances that link together. I had been spoken into anything I actually donot require and do not use. I had been informed the PNC factors I gathered about the aged shut consideration might move to my new bill and bank card. That didn't occur. Today after I attempt to receive the factors I gained on my previous bill, I'm informed my new bank card is not entitled to the PNC Factors plan. And so I have dropped over 3000 factors that I gained. The client support representative lied in my experience. Today... It gets better. Since I have popped the brand new Digital Budget account (s) online via talk, they delivered me a trademark type for my account. I had been confused concerning the type since it included no directions. And so I named PNC and was informed to simply signal it and deliver it back. The woman did not actually understand what I had been referring to after I described the shape and type number to her. Nowadays, over per month after delivering the trademark type back, I obtain a notice from PNCis Asst. Vice President Bob D. Laughlin, stating they're not able to approach my software (for that new balances) as posted because of being not able to verify data underneath the Patriot Act and that I is going right into a department personally to clear this up. WTF? I have had balances together for around annually, have many available balances with profit them-and they're informing me my software CAn't be prepared? I'll NOT be starting a department. Actually, I'll be shutting my balances and informing all my buddies to remain far-far from PNC.


Offender: PNC Bank

Country: USA   State: Wisconsin

Category: Business & Finance

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