I have ordered checks from this company for the past 6 years. I ordered a new set and wanted them sent to my same address I had them sent to 8 months ago when they came fine. Needless to say the woman on the phone that I ordered from 1. Was rude and not kind at all, so I know she messed up my order b/c I had to complain about her a supervisor in customer service.
2. The checks NEVER came to my address and they went to my OLD address that I lived at 2 years ago.
Wait it gets better, I called a supervisor and said I wanted my checks pronto and how unhappy I was about their service of sending it to my OLD address which didn't even match the checks address which is my current one. (plus they were sent to me fine 8 months ago) Unbelievable. The supervisor reordered my checks to my current address within 1 week they are coming to me. MY other checks lingering at my old address god I hope they get sent back so they do not get into the wrong hands. The worst part is b/c of their mistake~ I have to call myself and check if they get my wrong addressed checks back to them to destroy in 3 weeks. The supervisor said they would 'try their best' to contact me when they come in, but I should call myself incase. WHATTTTTTTTTTTT? NEVER again will I order from them just awful service. You think that people handling your personal checks with personal information connected to your money would have some more secure steps with sending out such packages. I am very unhappy customer. I will never refer anyone either to them again.
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