I decided to check out rates for mortage refinace to save my family some money. I went on the web site for Bank of America and called the number on the screen for ore information.
The person who answered first asked me what I would like to know and he stated he would transfer me to aloan officer who could give me greater details on programs offered.
I was transfered to loan officer Julie Azu (not sure of spelling of last name) she asked me 2 questions about my loans and told me we were not eligible because our loan was more than 80%. I asked her what do mean I have credit rating in the 700's and have a current mortage. She then staed we were not worth it.
I stated I don't understand were not worth but without our tax bailout you would not have a job. She promptly hung up on me. I called back got the name of her supervisor and filed a former compliant his first name is Harsha I was not given a last ame because the person i was speaking with could not pronounce it.
Harasha phone number is 1-877-307-4064 x 43025
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